FAQ's
​
At Ginger & Poppy we want you to have the most relaxed, stress-free experience. We are all about providing you with effortless, modern bridal wear in a comfortable and fun atmosphere.
​
Have a look below at some common questions that are asked so you are ready for your appointment!
Yes! We work by appointment only so that we can provide a relaxed and comfortable experience in which we can give you our full attention and help you find your dream dress.
Please note, like many other bridal stores, the first Bridal Appointment has a fee of AED 150.
You will have 90 minutes exclusive use of the shop with stylist working with you one-on-one who has full knowledge of all of our dresses and brands.
We recommend you wear nude, seamless underwear and you can bring stick on cups, nipple covers or a strapless or backless bra. Lots of our dress styles have low v-necks or are backless so if you want to go braless that also works! Whatever makes you feel the most comfortable.
Bring a pair of heels as well of a similar height to what you may wear. We do recommend wearing heels for your appointment even if you don't plan on high ones/wearing any as the sample dresses are very long.
We would also appreciate if you wore minimal make-up especially foundations or fake tan to keep our gowns white!
Standard ordering time is 6-7 months for all designers. Some designers can offer shorter timelines. If you are getting married sooner than that timeline then don’t panic – most brands offer a rush service at an extra fee. (This cost varies by designer)
Any dresses ordered with 6 months or less before your wedding will have to be considered as a rush order.
Almost all of our dresses will need alterations when they arrive. Our designers make dresses to a standard size, they’re not ‘made-to-measure’. When you buy a gown, we will take your measurements and order the size closest to you. If you’re between sizes we will size up as we can always take it in.
We do not offer alterations in-house, but we will recommend where to get alterations done.
Because our dresses are made to order we only hold sample pieces in our shop. The majority of the dresses are approximately a UK 10 to UK 14 and we have some styles in a UK 16-18. We have creative ways of fitting and pinning the dress on you so you can imagine how it would look in your size.
We are working on providing a larger range of sample sizes.
As our wedding dresses are made to order, they are all final sale. Once the first payment is made on ordering, you are in a contractual agreement to follow through with the final payment.
Accessories can be returned or exchanged within 7 days. Earrings cannot be returned or exchanged for hygiene reasons.
